New system to improve shipments of troops’ household goods delayed
By Karen Jowers
Jan 3, 10:54 AM
The new process for improving the shipment of service members' household goods has been delayed. (Russell Stewart/Navy)
The vast majority of service members making a permanent change of station in 2024 will not be moving under the parameters of a new $6.2 billion contract that aims to improve the shipment of troops’ household goods. Instead, military personnel will be moving under the current system, according to U.S. Transportation Command officials.
Changes aimed at smoothing military moves are delayed while officials try to ensure two new systems — the government’s MilMove and the new contractor’s HomeSafe Connect — can operate together. Testing designed to iron out lingering challenges will run through the end of January.
The contractor, HomeSafe Alliance, was supposed to be ready to facilitate moves in September 2023. The Pentagon wanted to use the new system to move all domestic shipments by peak season 2024, which generally runs from May to Labor Day.
That time frame has been pushed back, and the military hasn’t determined when it will begin a phased implementation for moves at a limited number of locations. The rollout is expected to pause during peak season.
https://www.militarytimes.com/pay-benefits/2024/01/03/new-system-to-improve-shipments-of-troops-household-goods-delayed/