Many years ago, I bought a "bare bones" desktop tower from them. Basically a box with a motherboard and power supply, you supplied the hard drive, software and peripherals. It did not work at all, so I took it back and made them boot it up for me. It failed for them, too, so they brought out another. The fourth unit worked, after three boxes that were bad. They took the bad ones to the back and put them back on the shelf.
I don't think I ever set foot in a Fry's Electronics again after that.