Wild airplane passenger meltdowns have soared nearly 50% worldwide — here’s whyBy Natalie O'Neill
August 4, 2023
So much for the friendly skies.
Wild passenger disturbances on commercial flights have soared nearly 50% worldwide in part because airlines stripped travelers of creature comforts during the pandemic, according to data and experts.
Cases of unruly air travelers — including drunks and brawlers — spiked by 47% globally between 2021 and 2022, with a total of 250 in the US referred to the FBI, according to an International Air Transport Association report.
The airhead behavior is on the rise because many of the biggest companies are now “no-frills airlines,” struggling with poor customer service after top employees left during COVID-19, former air marshal Jonathan Gilliam told Fox News.
“The care for the patrons is no longer there. A lot of that occurred because they got fed up with people during COVID,” said Gilliam, who is also a former FBI special agent.
“And the other problem is a lot of people left during COVID that were good flight attendants, and now they have, like every other industry, they have people who are just aren’t customer-service oriented.”
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Source:
https://nypost.com/2023/08/04/former-air-marshal-reveals-whats-fueling-the-surge-in-passenger-meltdowns-violence-on-planes/
