Is there a glossary somewhere of everyday terms that make snowflakes burst into tears and curl up into a fetal position in the nearest bathroom stall? I thought I was doing pretty well at working them into conversations, but the new ones come up so frequently that it's hard to keep up. The great thing about these innocuous terms is that the snowflakes can't tell whether you're deliberately winding them up. Though to be fair, it must also take some effort on their part to keep up to date with the latest batch of words they need to remember to be offended by - and why, in case anyone asks...