I'm assuming you've had no problems with bill-pay on line or on-line banking? My computer was compromised and I had to have my computer repaired, change our bank accounts and all our direct deposits and debits. What a pain. No way will I do on-line banking and bill pay. We also have Lifelock and they proved to be totally worthless ... they told me that I needed to call the 3 major credit reporting companies and put a hold on our credit, etc. I have called Lifelock on several occasions and not once did they do anything to assist me.
No. I’ve never any problems with on-line bill paying. I like it because it is quick and easy and I get a near immediate email confirmation that I paid it. I also use a firewall and an antivirus program on my computer and keep my Windows and browser programs up to date, allowing the security updates. And FWIW I never click on any link in any email. When I pay my bills on line I always used the link I’ve book marked and I change my passwords frequently. I also log on to my bank account every day or two and can easily see if there is any suspicious activity. I also have alerts on both of my two credit cards so that any time a charge is made I get an email or txt message. In fact, a couple of times I’ve used my credit card to purchase gas and by the time I get back into my car, I see a txt message altering me to the purchase I just made.
The only time there was attempted fraud, my bank debit/credit card number had been compromised, I got a txt and then a telephone call from my bank questioning the charge. Someone had used my debit card number to charge a $1 purchase at some sporting goods store in CA and my bank froze the transaction and flagged it as suspicious. After I confirmed I hadn’t made the purchase, they canceled my debit card but fortunately with that bank, all I had to do was go to my nearest branch and they were able to give me a new card and new number on the spot.