It all boils down to this -
- no one is saying anyone should be forced to hear English only when they call their cable company or whatever. That's a red herring. It's that you shouldn't have to press a number to hear something in English - here in the United States. English is the default. If a company wants to offer other options by pressing other numbers, that's fantastic and kudos to that company. But to treat the option of hearing a message in English the same as listening to it in Spanish, or Somoli, or whatever - is a slight to our American language.
That also points to the problem of legal vs illegal entry. I have a friend from Russia that tried for years to get into this country to be able to give her and her two children a better life than they were living in Russia. Years!
She speaks broken English, but she's getting better all the time. She considers it a privilege to be able to do so and she doesn't demand that all businesses and entities invest a lot of money to make it easier for her to converse in Russian.
When people enter illegally, they probably don't know much English at all - and unless we make a lot of sweeping accommodations, they will pretty much be living in the shadows for the rest of their life. But then, I think that is the whole point. You encourage desperate people to come here where they end up doing jobs Americans think they're too good to do for less than they can "raise a family on".
We are cultivating a third world economic slave class of people to serve us and we are doing it in a way that looks like "compassion". I say bull-bleep!
Now, it's appeals to our humanity - "that's not who we are!" - but the real reason this is going on is more sinister, and the irony is that it's not people like myself (that have been accused of being racist nativist xenophobics) that are the racists. It's the people that rig the system so they can be served by a permanent third world class of people at their disposal. It is sickening.
These are the games that are being played on us in a daily onslaught. Our masters are convinced we are stupid enough to fall for it all. We're just little puppets getting jerked around like toys.