INCORPORATING ARTIFICIAL INTELLIGENCE: LESSONS FROM THE PRIVATE SECTOR
By Paul Oh, Tom Spahr, Chris Chase and Andre Abadie June 19, 2019
The biggest challenge for any company in incorporating AI is its organizational culture
Through visible steps forward such as the publication of the Strategy on Artificial Intelligence (AI) and the establishment of the Joint Artificial Intelligence Center (JAIC), the Department of Defense (DoD) is signaling its seriousness about making full use of AI. But military institutions have a deserved reputation for, at best, only a half-hearted embrace of disruptive technologies. To beat historical precedent, the joint force must take appropriate best practices from all sources, whether from inside or outside of government, to alter organizational mindsets, structures, and processes to better incorporate AI.
As part of a soon-to-be released U.S. Army War College study on “Commercial Strategies for AI Incorporation,†the authors surveyed the medical, banking, and insurance sectors to explore what organizational obstacles they are experiencing while incorporating AI technology. These sectors are not composed of cutting-edge tech companies like Google or Amazon, but are less tech-dependent organizations testing how AI fits into their business models. As such, they face many of the same questions as the military. The main obstacles encountered by the surveyed organizations reside in the areas of culture, data and infrastructure, and talent management. The solutions that these sectors are pursuing have applicability to the military as it faces challenges in the employment of AI across the joint enterprise.
https://warroom.armywarcollege.edu/articles/incorporating-artificial-intelligence-private-sector/
