I think if the patients are mentally competent to give informed consent, they should be allowed to take the course of medication.
That said, it is a NOVEL Coronavirus. Because it is new, technically, there is no drug approved for use against it.
That said, if there is no bad medical result to complain about, complain about breaches of protocol, lack of testing, sloppy cursive on the patient charts, the color of their scrubs, something!