Author Topic: Bug in Chase Bank online banking causing double transactions, fees  (Read 252 times)

0 Members and 1 Guest are viewing this topic.

Offline libertybele

  • Hero Member
  • *****
  • Posts: 58,570
  • Gender: Female
  • WE are NOT ok!
Joy!  Yet another reason why I don't do on-line banking. Too risky.

Bug in Chase Bank online banking causing double transactions, fees

Customers of Chase's online banking services were seeing double transactions, fees and/or payments in their accounts, with the situation not immediately being resolved as of late morning on Friday.

Numerous Chase customers were posting on social media that their rent or bill payments were taken out of their accounts twice and reporting hold times with customer service approaching more than an hour. Zelle payments were also being impacted with Chase customers.

“We’re sorry that some customers are seeing duplicate transactions and fees on their checking account," a Chase spokesperson said. "We’re working to resolve the issue and will automatically reverse any duplicates and adjust any related fees."

Online banking services, while usually reliable, sometimes spectacularly fail or have temporary outages that tend to spook their customers. Banks typically will resolve an error in their services within hours, and no customer is liable for any errors in their accounts that occur when these happen.........

https://www.yahoo.com/finance/news/bug-chase-bank-online-banking-144701030.html
I Believe in the United States of America as a Government of the people, by the people, for the people; whose just powers are derived from the consent of the governed; a democracy in a republic; a sovereign nation of many sovereign states; a perfect union one and inseparable; established upon those principles of freedom, equality, justice and humanity for which American patriots sacrificed their lives and fortunes.  I therefore believe it is my duty to my country to love it; to support its Constitution; to obey its laws to respect its flag; and to defend it against all enemies.