Not so Grand: NYC riders fume as MTA launches LIRR ‘Madison’ changesBy Nolan Hicks and Desheania Andrews
February 27, 2023
The Metropolitan Transportation Authority launched the biggest schedule shakeup in 50 years at the Long Island Rail Road on Monday — with dozens of trains serving its new Grand Central Madison terminal, in part by slashing service between the suburbs and Brooklyn.
Crowds spilled across the platforms at the LIRR’s sprawling Jamaica hub as riders navigated the dramatic changes, which also forced the railroad to shorten its trains so it could free up cars for new added service to the gleaming new Midtown East hub.
“BK customers really left in the dust,” texted one LIRR rider who asked their name not be used but sent along a photo of a packed platform at Jamaica. “It was more chaotic than usual. Much more crowding. Not a faster commute.”
Another rider said she didn’t have a choice other than to find a way to make the new service work — though she offered compliments for the MTA’s recently overhauled commuter railroad app.
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Source:
https://nypost.com/2023/02/27/brooklyn-commuters-fume-at-lirr-new-grand-central-schedule/
