Twin Cities snow emergency alerts fall short for non-English speakers
St. Paul offers snow emergency alerts in four foreign languages. Minneapolis sends texts in English, with a link to a website that provides a helpline and abbreviated information in three languages.
By ALFONZO GALVAN
FEBRUARY 24, 2023
As this week’s snowstorm dropped more than a foot of snow in the Twin Cities, a downpour of alerts and news also hit some residents’ phones.
Local governments kept residents informed about snow emergency alerts and parking restrictions that help cities plow snow-clogged streets. Residents were reminded to move their vehicles or risk getting ticketed or towed. But a section of the community wasn’t as up-to-date on the developments—non-English speakers.
St. Paul offers snow emergency alerts via text message in multiple foreign languages. Their alerts note when plowing starts before linking to a city website for updates. Minneapolis’ text message alerts are only available in English, and simply state that a snow emergency has been declared while directing users to a link with more information.
The Minneapolis link leads to a website with information in English about snow emergency times, dates, and parking information. It also features considerably abbreviated alerts in three foreign languages and an informational phone number at the bottom. Most of the English information is not translated on the website.
https://sahanjournal.com/culture-community/snow-emergency-alerts-minneapolis-st-paul-non-english-speakers-minnesota/