SURVEY: ARMY HOUSING SATISFACTION DECLINES
Army leaders check on on-post housing.
Photo by: U.S. Army/Dawn Arden
Thu, 09/15/2022 - 07:58
Maintenance issues, including response times and communication, were among the top concerns cited by soldiers and family members in the Army’s 2022 housing tenant satisfaction survey.
Overall, the survey found a slight decrease in customer satisfaction for residents in privatized, Army-owned and government-leased housing on Army posts.
The survey incorporated more than 25,900 responses from January to March across Army-owned and leased properties and privatized properties.
The Army conducts its housing tenant satisfaction survey annually and uses its findings to improve housing conditions through enhanced communication, acting when necessary and identifying residents’ priorities, according to an Army news release
https://www.ausa.org/news/survey-army-housing-satisfaction-declines
