Postmaster general apologizes for mail delays
By Cristina Marcos - 02/24/21 11:30 AM EST Postmaster General Louis DeJoy offered a public apology before the House Oversight Committee on Wednesday for recent mail delivery delays during the peak holiday season.
DeJoy, making his first appearance before the panel since a combative hearing last summer over his cost-cutting measures at the agency, acknowledged that the Postal Service experienced delivery delays that were particularly pronounced late last year over the holidays.
"We must acknowledge that during this peak season, we fell far short of meeting our service targets," DeJoy said in his opening statement before the Oversight Committee.
"Too many Americans were left waiting for weeks for important deliveries of mail and packages. This is unacceptable and I apologize to those customers who felt the impact of our delays," DeJoy said, pledging that the Postal Service would "strive to do better in our service to the American people and we will do better."
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https://thehill.com/homenews/house/540285-postmaster-general-apologizes-for-mail-delays
