Change comes to the U.S. Army. Take note, business leaders
By Nancy Napier Special to the Idaho Statesman
May 14, 2020 05:00 AM
A while ago, I heard a story from a military officer about taking an approach to a crisis situation that was “180 degrees different from what we normally would do.†Instead of saying, “the crisis is under control, go back to work,†this officer decided to be a bit more vulnerable and say, “I’m also struggling, we’re going through this together. Let’s be honest that we are and talk about it.â€
That showing of emotional intelligence, empathy, and ability to convey it through clear communication, has had major positive benefits, far beyond the immediate crisis. But it was a new way of acting.
This officer reflects what the Army wants to instill throughout, with new ways of deciding who becomes a senior officer.
Read more here:
https://www.idahostatesman.com/news/business/biz-columns-blogs/article242646406.html#storylink=cpy
