4 predictions for conversational AI in 2018
Jonathan Shriftman, Snaps@shriftman December 23, 2017 4:41 PM
As marketers look into 2018, they see that the conversational AI landscape is primed for increased consumer adoption. In fact, in a recent survey, nine out of 10 people said they prefer messaging directly with a brand. This year, Apple, Facebook, Google, and Amazon all leaned into messaging and conversation. In 2018, the big four will make conversational AI the main gateway to communicate with the customer.
Consumers and brand marketers will see an uptick in the following areas:
https://venturebeat.com/2017/12/23/4-predictions-for-conversational-ai-in-2018/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+venturebeat%2FSZYF+%28VentureBeat%29
