Author Topic: White House: We will never have a 'perfect' website  (Read 516 times)

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Offline mystery-ak

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White House: We will never have a 'perfect' website
« on: November 18, 2013, 04:16:32 PM »
http://washingtonexaminer.com/white-house-we-will-never-have-a-perfect-website/article/2539345#

White House: We will never have a 'perfect' website
By SUSAN CRABTREE | NOVEMBER 18, 2013 AT 3:35 PM

The White House on Monday explained the administration’s new goal of having 80 percent of users being able to buy health plans online, acknowledging that the healthcare.gov website will not be “perfect.”

White House spokesman Jay Carney said the administration expected that some consumers would choose not to use the website for reasons unrelated to the technical issues that have plagued healthcare.gov. Carney also stressed that those unable or unwilling to navigate the website would still have other options for joining the federal insurance marketplace.

“Our goal is to make the website have as few problems as possible so that most Americans can gain access to affordable, quality health insurance as possible,” said Carney.

Over the weekend, the Washington Post reported the 80 percent figure as the White House goal for restoring the troubled website by Nov. 30, citing government and industry officials familiar with the project.


Among the 20 percent who will not be able to sign up for the federal exchanges through the website, Carney said, will be some who are experiencing technical difficulties, delayed response times or website stability issues.

Other users may decide not to enroll on the website because they are not as familiar with signing up for products online, and some people whose family situation is “complex” may choose to call in their applications or go to an in-person walk-in center.

“They may decide to use the different method of enrolling not because of the website, but they may have children seeking to get covered that live in different states, or because some members of their family may be eligible for Medicaid and others who don’t,” he said.

Under heavy questioning about the 80 percent figure, Carney conceded that the website will never be “perfect.”

Like any website, he said, “there will be some individuals who experience technical difficulties sometimes.”

The botched website has led to enrollment figures well below expectations and threatens to undercut support for President Obama’s signature achievement. The administration initially said the website would be working “smoothly” for the “vast majority” of consumers by the end of November.

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Offline GourmetDan

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Re: White House: We will never have a 'perfect' website
« Reply #1 on: November 18, 2013, 05:14:30 PM »

Typical Bambi.

Imply that his administration is failing because it is being held to an impossible standard.

                 


"The heart of the wise inclines to the right, but the heart of the fool to the left." - Ecclesiastes 10:2

"The sole purpose of the Republican Party is to serve as an ineffective alternative to the Democrat Party." - GourmetDan

Offline kevindavis

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Re: White House: We will never have a 'perfect' website
« Reply #2 on: November 18, 2013, 08:20:14 PM »
Imagine if Amazon doesn't have a perfect website??
GOP House members came to Paul Ryan to be Speaker. He didn't come to them. And he was everybody's conservative darling back in 2012. So unless 1 of the remaining 240 wants to step up & do a better job in budgeting & negotiations & herding the party cats, then everybody please STFU. You go to battle with the army you have, not the one you want but don't have.

Kevin Davis

With Malice toward none, with charity for all, with firmness in the right, as God gives us to see the right, let us strive on to finish the work we are in, to bind up the nation's wounds.

Abraham Lincoln

Offline flowers

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Re: White House: We will never have a 'perfect' website
« Reply #3 on: November 18, 2013, 08:24:49 PM »
Is the White House telling us they cannot be perfect?  Shocking just shocking.  Private enterprise HAS to be perfect, government not so much, ever.   


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Re: White House: We will never have a 'perfect' website
« Reply #4 on: November 18, 2013, 08:52:07 PM »
That 80% is an acceptable figure, says a lot about the mentality of those in charge.

Approving it before reading it. Lying about what it does. Lying again, when caught.
"God must love the common man, he made so many of them.”  Abe Lincoln

Offline sinkspur

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Re: White House: We will never have a 'perfect' website
« Reply #5 on: November 18, 2013, 09:05:44 PM »
Imagine a one-in-five failure rate at:

A restaurant
A car repair shop
A surgeon
A dentist
An electrician
Airline flights

This is absurd. 
Roy Moore's "spiritual warfare" is driving past a junior high without stopping.

Offline AbaraXas

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Re: White House: We will never have a 'perfect' website
« Reply #6 on: November 18, 2013, 09:26:10 PM »
Imagine a one-in-five failure rate at:

A restaurant
A car repair shop
A surgeon
A dentist
An electrician
Airline flights

This is absurd.

This reminds me of a bit that starts every Six Sigma class.

Quote
If 99.9% Was Good Enough …

...Further, a defect or wacky loss scenario may occur only 1% of the time, or even only .1%. A standard of 99.9% effectiveness sounds impressive and -- in many contexts -- it is. But consider that if 99.9% was good enough, then …

    Hospitals would give twelve newborns to the wrong parents daily.
    Footwear companies would ship out 114,500 mismatched pairs of shoes each year.
    The US Postal Service would mis-handle 18,322 pieces of mail every hour.
    The IRS would lose two million documents this year.
    Publishers would ship 2.5 million books with the wrong covers.
    Two planes landing at Chicago O’Hare would be unsafe every day.
    315 entries in Webster’s Dictionary would be misspelled.
    Doctors would write 20,000 incorrect drug prescriptions this year.
    880,000 credit cards in circulation would have incorrect cardholder information on their magnetic strips.
    103,260 income tax returns would be processed incorrectly during the year.
    5.5 million cases of soft drinks produced would be flat.
    291 pacemaker operations would be performed incorrectly.
    3,056 copies of tomorrow’s Wall Street Journal will be missing one of its four sections.



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