Author Topic: A Partial, 3-Day Shutdown for HealthCare.Gov  (Read 228 times)

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Offline EC

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A Partial, 3-Day Shutdown for HealthCare.Gov
« on: November 09, 2013, 05:17:32 AM »
Via the WSJ:

Consumers won’t be able to find out their eligibility for federal health insurance subsidies on for much of the next three days because of scheduled maintenance, a spokeswoman for the Centers for Medicare & Medicaid Services said Friday.

The Internal Revenue Service will be conducting maintenance on a system that allows to check whether applicants qualify for federal subsidies. The system will go down Saturday night and won’t be available again until Tuesday morning, the spokeswoman said.

Even though applicants won’t be able to check their subsidy eligibility, they’ll still be able to create accounts, shop for health plans and enroll, CMS says. The troubled website will also be offline every day for its regular early-morning maintenance.

Government contractors continue to make upgrades to the site. Jeffrey Zients, the former budget official who’s been brought in to clean up the mess, said on a call with reporters Friday that even as new fixes have been made, increased traffic volume is “exposing new storage capacity and software issues.”

“We made progress this week although we hit roadblocks that impacted the user experience this week and slowed us down,” Mr. Zients said, adding that the government is still on track to having the site working for most users by the end of November.

Unexcerpted as it is taken from a PR release.
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