So, who are these "complaining customers"? Rush used to talk about the food police as a couple of people in a little office with a fax machine that sent out complaints and ended up getting a lot of foods banned or put on the hit lists - like coconut oil in theatre popcorn. Now, coconut oil is praised as a healthy fat!
I bet anything there were only one or two complaints, at best, and that these came from "professional" complainers - like the people that complain about nativity scenes and prayers at high school football games. People that go around peeing in the punch bowl.