Houston Chronicle by Gabrielle Banks Jan. 10, 2020
Call center boss who duped thousands in U.S. out of millions of dollars pleads guilty in Houston
The kingpin of an overseas call center scam that duped thousands of people out of millions of dollars admitted in Houston federal court Thursday to coordinating the three-year operation, a milestone in the multi-jurisdiction case lauded by former Attorney General Jeff Sessions as the first-ever takedown of its kind.
The complex scheme involved callers at multiple facilities across India who used illegally obtained personal information to impersonate IRS and immigration officials. They used the details to threaten the often elderly and vulnerable people on the other end of the line with jail or deportation if they did not immediately hand over funds to clear imaginary debts they supposedly owed the U.S. government.
Hitesh Madhubhai Patel, 43, of Ahmedabad, India, was the top boss of this operation, according to a co-defendant. Patel was extradited from Singapore to face charges in the scheme perpetrated from 2013 to 2016. In court Thursday, he pleaded guilty to conspiracy to commit wire fraud and also admitted to aiding in the broader conspiracy that involved people committing identification and access device fraud as well as laundering money and impersonating federal officials.
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